Privacy Policy

At Curate Health Technologies Pvt. Ltd. (Mobile application/Website/Company/we/us/our/Curate Health/Curate), we take your privacy very seriously. This privacy policy explains the details of our collection, use, and disclosure of information—including your personal information. Please read this Privacy Policy in its entirety.

This Privacy Policy must be read in conjunction with our Terms and Conditions. By accessing our website ("Services"), you expressly agree and consent to be bound by its terms.

What Does This Privacy Policy Cover?

This policy explains how we treat personally identifiable information ("personal information") collected when you access or use our Website for third-party Products and Services including Fitness & Nutrition Services and Doctor Consultations.

It does not cover policies or practices of companies we do not own or control.

What Information Do We Collect?

Information You Provide to Us:

• Registration details such as name, username, email, gender, birth date, height, and location.
• Service-specific data including nutrition details, passwords, workout data, physical activity, photographs, and other health-related information.
• Bank details for payment processing.

This information is considered "personal information" or "sensitive personal data or information" (SPDI) under applicable rules. While you may opt out of providing some information, doing so might limit your ability to register or use certain features.

We may also anonymize your data to provide aggregate insights to our partners.

Information Collected Automatically:

We collect usage data from server logs including your IP address, cookie data, and the pages you visit. Cookies help us recognize your device and understand how our website is used. Adjusting your browser settings may limit cookie acceptance, although this might affect your user experience.

Purpose and Use of Information

• Providing, optimizing, and enhancing our Products and Services.
• Communicating with you regarding our offerings and future collaborations.
• Managing and administering our business operations.
• Handling payment, billing, and invoicing processes.
• Generating aggregated data to gain insights on user preferences.
• Complying with legal obligations and protecting against fraud.

Cookies

Your interest profile can be removed by deleting your browser's cookies. Cookies store data like user segment hits and timestamps, but no sensitive segments (such as political opinions or health conditions) are created.

E-mail and Other Communications

We may send you emails or other messages about our services, including promotional offers. When you open our emails, we might receive a confirmation which helps us improve our service. If you prefer not to receive these communications, please contact us at wecare@curate.health .

Will We Share Your Personal Information?

We do not rent or sell your personal information in an identifiable form. Your data is shared with third parties only under specific circumstances:

Affiliated Businesses and Third-Party Websites

If an affiliated business or third-party website offers products or services through our platform, we may share your information solely for that transaction.

Agents

Our agents and service providers may receive your information as necessary to assist in offering our Products and Services.

User Submissions

Content or personal information you voluntarily share in public areas becomes publicly available.

Business Transfers

In the event of a business transfer, merger, or bankruptcy, your personal information may be transferred as an asset.

Protection of Curate Health and Others

We may disclose information if required by law, to enforce our policies, or to protect the rights and safety of our users.

With Your Consent

Outside these circumstances, we will notify you if your information may be shared, allowing you to opt out.

Transfer of SPDI Outside India

Subject to applicable law, we may transfer your personal information and SPDI to other corporate entities, both in India and abroad, that provide similar levels of data protection. By using our Services, you consent to this transfer.

Is Your Information Secure?

Your account is protected by OTP-based login and other security measures. While we take precautions to safeguard your information, we cannot guarantee complete security against unauthorized access or data breaches.

What Personal Information Can I Access?

You can view and update the following information:

• Name and phone number
• Email address
• User profile details (such as height, weight, and location)

Please note that some information, once uploaded or collected automatically, may not be editable.

Grievance Redressal

We are committed to addressing your concerns. If you have any questions, complaints, or wish to withdraw your consent, please contact us at wecare@curate.health or reach out to our Grievance Officer:

Name: Ms Vandana Jayakumar
Email: vandana@curate.health
Address: Curate Health Pvt. Ltd., Wing6,901; Ahad Euphoria, Off. Sarjapur Road; Carmelaram Post, Bengaluru, Karnataka 560035

What Choices Do I Have?

You may choose not to disclose certain information; however, this might limit your access to some features. We retain your data as required by law. To request deletion or modification of your information, please contact us at wecare@curate.health .

Note that some data might remain in our records even after deletion from your account.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Your continued use of our Website signifies your acceptance of the current policy. Any significant changes will be communicated through our Website or via email.